After delivery of a Suncamper, the customer is responsibile to maintain and look after their Suncamper. This includes on road responsibilities and other duties such as re-registering and insuring your vehicle, along with road users charges (diesel tax) as required.

Please ensure your Suncamper:

• Adheres to the total weight restrictions of your vehicle OVER-WEIGHT VEHICLES COULD DEEM THE WARRANTY NULL AND VOID.
• Holds the appropriate licence for the size and/or weight of your vehicle.
• Only towing or carrying extra belongings according to the total capacity of your vehicle.
  
• Being responsible for fastening any external accessories such as hatches, awnings, side door steps, etc. before moving the vehicle.
• It is strongly recommended that you service your vehicle as your service manager or cab-chassis user manual suggests. If in doubt, please feel free to contact us.

It is recommended that after the first year of owning your Suncamper and every two-year after that, a Special Suncamper Service is planned to ensure that you are caring for your vehicle appropriately. Suncamper will check for things like leaks, rust and general wear and tear on the vehicle. This is a free service Suncamper offers to members. The only cost involved would be parts or labour if repairs or work may be required on your vehicle. This also gives us the opportunity to replace any components that you may have misplaced or add small conversions to your existing vehicle, for example, a fold out table on the side of your kitchen bench. As you would have travelled in your Suncamper for sometime, it is a great opportunity to add any extras or further enquire about other services or specials we can offer you at the time.

Warranty on all new Suncamper Conversions is 3 years or 100,000kms (which ever comes first). Accessories within the Suncamper product (such as the microwave, fridge, batteries etc.) have their own warrantees that apply to the accessories themselves. All warranty books and pamphlets are given to you upon purchase of the vehicle. For new vehicles, the warranty starts from the day of delivery to the customer and is honoured by the Manufacturer and various suppliers of the Suncamper product.

A Dealer or customer must get written authorisation from Suncamper if a vehicle requires warranty work. Warranty work can only commence or be completed after an authorised Suncamper staff member has signed the Suncamper Warranty Form.

Suncamper will personally deliver any new vehicle New Zealand - wide. Our services include organising insurance, registering your vehicle, fully detailing your brand new Suncamper and personal delivery to your doorstep. It is just another way for us to stand out from the crowd and provide you the VIP service that you ought to have. “You deserve it...”